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"I encourage my friends and colleagues to start by managing small projects. This hands-on experience helps them grasp the principles of project handling using a predictive approach." Gerald A.
2 min read
The article explores how Artificial Intelligence (AI) is transforming customer care service and healthcare. It highlights AI's role in enhancing customer experiences through conversational virtual agents, real-time agent assistance, dynamic call routing, and predictive analytics. In healthcare, AI is revolutionizing diagnosis, personalized medicine, administrative efficiency, remote monitoring, and research and development, leading to improved patient care and outcomes. As AI technology continues to advance, it is reshaping both industries, driving efficiency, personalization, and innovation.
